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Ordering your prescriptions

Due to the current COVID-19 and reduced staff in the surgery:

Paper script requests will not be taken: unless you do not have access to the internet   (may take up to 5 days to be processed)

 

The fastest and quickest way of ordering is online:

email your request and online access can be set up for you:

tiptreemedicalcentre@nhs.net

Please include your full name, date of birth and selected pharmacy as there is no longer access to the surgery.

This mailbox is monitored daily and we will endeavour to process all queries and prescriptions as quickly as we can.

Acute medications may take longer as they will need to be authorised by a GP.                                                

Your patience is greatly appreciated at the time.

Cornonavirus -COVID-19

From 18th March 2020, unless you have a pre-booked appointment or spoken to a clinician on the day of your appointment, or received a confirmation text message. 

You will not be able to enter the surgery as it is strictly by appointment only.

Do not come to the surgery

Call us on 01621 816475

Thank you for your understanding. 

Cornonavirus -COVID-19

IF YOU HAVE A HIGH TEMPERATURE (37.8 DEGREES CENTIGRADE OR HIGHER) OR A NEW CONTINUOUS COUGH PLEASE SELF-ISOLATE FOR 14 DAYS.  

TRAVEL AND CONTACT HISTORY ARE NO LONGER IMPORTANT.  

IF SYMPTOMS PERSIST AFTER 7 DAYS USE NHS 111 ONLINE.

DO NOT COME TO THE SURGERY.

If you are experiencing any of the following symptoms please self-isolate for 14 days 

Fever

Dry cough 

Sore throat

Runny nose

Difficulty breathing

Achy muscles

Please DO NOT attend the Surgery or A & E.

Stay at home and contact 111 if you have had the symptoms for longer than 7 days or experiencing difficulty breathing or any further concerns.

Stay indoors and avoid contact with others

Do not go to Work, School or Public areas

Avoid visitors to your home

Avoid using public transport or taxis

 

Visit NHS.UK for more information

  


Surgery will be Closed:

Following a CCG directive Tiptree and other surgeries within NEE, will be closed on the following dates for staff training:

from 12 noon on the following dates: 

Thursday 21st May 2020

Thursday 25th June 2020

Thursday 23rd July 2020

Wednesday 23rd Sept 2020

Wednesday 28th Oct 2020

Wednesday 25th Nov 2020

Thursday 21st Jan 2021

Thursday 25th Feb 2021

Wednesday 24th Mar 2021

The surgery will reopen again the following day at 8am.

In an emergency call 999

If you need advice or need to be seen Call 111 or attend the Walk in Centre at Turner Road Colchester.

Having difficulty getting through?

Please accept our sincere apologies we were experiencing problems with our phone system, the telephone company have now fixed the fault today.  If you do experience any further problems please let one of our receptionists know.

 

Welcome to Tiptree Medical Centre (part of the Colte Partnership)  -  Our Mission statement:

Dr Turner and partners are determined to offer the best healthcare for our patients. We will do this by putting patients at the heart of everything we do. We pledge to:

  • Treat you with respect and courtesy at all times

  • Help you make decisions about your health by listening to your needs and opinions

  • Nurture a culture which responds and adapts to the changing face of general practice

  • Keeps up to date with developments in health care by continuing to learn

  • Promote best practice through utilising specialist expertise within the practice team and externally and encouraging the continuous professional development of all members of the practice team

  • Work within the framework of NHS Primary Care Services to provide professional medical, nursing and other services which meet the identified needs of patients

  • Maintain a health promoting environment

  • Strive to improve the health of our population and encourage self-care. Encourage patients to use both the practice resources and those of the wider NHS responsibly.

 

What has recently changed at your surgery?

1. We are now are registered Parkrun practice: if you are interested in increasing your weekly exercise, ask our staff about this initiative by the RCGP.

2. We listened to your concerns and have increased the number of face to face appointments available

3. Dr Dirk Pilat has joined the surgery as a salaried GP, extending the number regular GPs. 

We appreciate your time in learning more about the developments at Tiptree Medical Centre and welcome any comments. Please make these directly to the surgery which we are more easily able to respond to than social media. Thankyou

 

Contacting us

We receive over 800 phone calls every day. Please help us reduce the demand on the telephone by contacting us via this website.  Our Website offers you a convenient way for you to access services, view information on the practice and links you to sites that can offer health advice and support. You can manage your appointments by booking, changing and cancelling appointments. You can order medication, view your summary care record and contact us for advice when a face to face consultation is not needed. The 'contact us' link provides you with all available options.

Calls may be recorded for training purposes.

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

 

(Site updated 31/03/2020)
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